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We provide this summary of what information MOH LONDON LTD collects from you and for what purposes we use that information. The information you provide online at MOHLONDON.COM (our "Website") is processed by MOH LONDON LTD company. In this privacy policy, "we", "us" or "our" refer to MOH LONDON LTD Company, as the context may require.
This privacy policy sets out how MOH LONDON LTD uses and protects any information that you give to us when you use our website www.mohlondon.com, visit us in store or when you communicate with us. MOHLONDON.COM take your privacy very seriously and treat all your personal information as confidential. To find out more please click on the links to the left.
This website ("www.mohlondon.com") is operated by MOH LONDON LTD, a company registered under the Companies Acts in England (No. 08286836) and having its registered office at 281 Kenton Road, Harrow, Middlesex, HA3 0HQ, UK. These conditions of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute.
MOH LONDON LTD utilizes the latest in secure server software (SSL) to ensure that all personal information, including credit card details, remains private and secure. MOH will not rent or sell your e-mail address or personal details for any reason. We treat customer confidentiality with the highest priority.
While not personal data, we gather navigational information about where visitors go on our Website. This information allows us to see which areas of our website are most visited and helps us improve the quality of your online experience by recognizing and delivering more of the most desired features and services. Additional information which is not personal data (for example, domain type, browser version, service provider or your IP address) may also be collected by us, which will provide us with information regarding the general use of our website.
CONTACT US, HELP OR FEEDBACK
If you complete a general "Contact Us" form on our Website (for example to comment on or ask questions about our products), we may collect your name, e-mail address, telephone number, mailing address and any information that you provide in the text of your message.
SIGN UP FOR MAILING LIST
If you sign up for our mailing list, you will be asked to provide your e-mail address. Signing up for our mailing list enables you to receive information about products that we, and our affiliates, provide via e-mail.
SENDING ELECTRONIC POSTCARDS, OR E-MAILING AN ITEM TO A FRIEND
When an online user sends an Electronic Postcard, or e-mails an item to a friend from our website, the designated recipient will receive the sender's name and e-mail address, as well as any information entered into the message by the sender. We do not retain or review the names or e-mail addresses of the sender or recipient, which are provided in an Electronic Postcard, or E-mail-A-Friend. Likewise, we do not retain or review any information provided in the message content. You should not send Electronic Postcards or items to friends unless you believe your friend would be interested and want to receive the information.
When an online user chooses to send an E-Gift Card, the recipient will receive the sender's name and amount of the E-Gift Card as well as any information entered into the message by the sender. We do not retain or review any information provided in the message content for the E-Gift Card messages and we do not add the name of the recipient of an E-Gift Card to our marketing e-mail list.
When you visit our Website, you have the option of creating a wish list to send to your friends and family (a "Wish List"). If you send a Wish List, your friends and family who receive the Wish List will be able to see your desired items, as well as make purchases directly off of that list. When you find an item in our online store that you want, you can click "Add to Wish List." You can then forward the Wish List by providing the e-mail address (es) of your recipient(s). The requested recipient(s) will receive an e-mail which will link to your Wish List. You should not send Wish Lists to your friends or family unless they would be interested and want to receive the information. The e-mail address information of your recipient(s) is not collected or used for any promotional purposes by us or our affiliate companies, nor is such information rented, sold, or exchanged with third parties. Recipients of a Wish List, however, will have the opportunity to elect to sign up to receive e-mails from us and, if they do so, we will then use their e-mail address to send them information about our products and promotions.
We will gather your personal data (i.e. name, billing and shipping address information, e-mail address, telephone number and payment card information), as well as information about your purchases.
E-MAIL ADDRESSES
We do not sell, or grant rights to third parties to use, your e-mail address. Please note: if you request to be removed from our e-mail marketing list, you may still receive e-mail confirmations from us regarding any orders placed by you on our Website.
We do not sell, or grant rights to third parties to use, your postal address.
Please be aware that we may use third parties to provide services to us or on our behalf, such as fulfilling orders, processing payments, monitoring site activity, conducting credit reference checks, serving site content, organizing information, conducting surveys, evaluating potential models and administering e-mails, drawings, or contests. Such third parties may have access to your personal data to provide services to us or on our behalf, but may not use your information for any other purpose.
You should also be aware that we may disclose specific information about you if we are required, or we genuinely believe that we are required, to do so by law or if we reasonably consider that it is necessary to protect the users of our website. SHARING INFORMATION WITHIN OUR GROUP
We may disclose the information that you provide to us (including, without limitation, your personal data) to any member of our group, which means our subsidiaries, our ultimate holding company and the subsidiaries of our holding company.
We use a browser feature known as a "cookie", which assigns a unique identification to your computer. Cookies are typically stored on your computer's hard drive. Information collected from cookies is used by us to evaluate the effectiveness of our Website, analyze trends and administer our website. The information collected from cookies allows us to determine such things as which parts of our website are most visited and difficulties our visitors may experience in accessing our website. With this knowledge, we can improve the quality of your experience on our website by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties. In addition, we use cookies to help keep track of items you put into your shopping cart and to tell us whether your computer has been used to visit our website in the past. We also use cookies and/or a technology known as web bugs or clear gifs, which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mails and to provide you with a more personalized experience when using our Website.
We use third-party service provider(s), to assist us in better understanding the use of our website. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how visitors navigate around our website, what products are browsed and general purchasing information. Our service provider(s) analyses this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors' interests in our Website and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are visiting our Website. Our service provider(s) is/are contractually restricted from using information they receive from our site other than to assist us.
Our website can integrate the social network plugins of Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. The plugins are identified by a Facebook logo or the add-on “Facebook Social Plugin”. An overview of the Facebook plugins is provided here. When you visit a MOH website that contains such a plugin, the plugin establishes a direct link between your browser and the Facebook server and informs Facebook that you have visited our site using your IP address. When you click the Facebook plugin while you are logged in on your Facebook account, you will be able to link the content of webpages to your Facebook profile. Facebook can then attribute your visit to the MOH website to your user account. Please note that we, the providers of the pages, receive no information concerning either the content of the data transmitted or their use by Facebook. Additional information is provided in the data protection declaration of Facebook. If you do not want Facebook to attribute your visit to our website to your Facebook user account, please log out of your Facebook user account.
Our website contains links to other websites. We should point out that we do not influence the presentation or content of other websites. Nor can we therefore accept any liability for the updates, correctness, completeness or quality of information provided there. MOH is not responsible for the data protection methods or contents of these sites and does not regularly monitor them. Please read the data protection declarations on these sites if you are concerned about their methods of data collection and usage.
By submitting personal data to us, you are agreeing that we may collect, use and disclose your personal data in accordance with the purposes and uses identified in this privacy policy.
If you do not wish to receive e-mails from us, please click here to unsubscribe from receiving our e-mails.
Please note: if you request to be removed from our e-mail marketing list, you may still receive e-mail confirmations from us regarding any orders placed on our Website.
If you do not wish to receive marketing materials from us via regular postal mail, please click here and tell us to remove you from our postal mailing list, including the postal address you wish to have removed.
If you would like to deactivate our ability to analyze your anonymous browsing and purchase behavior through the use of this service you may deactivate the setting on your web browser, which allows you to accept cookies. However, if you choose to do this, you will be unable to use certain features of and services offered on our website, including making purchases from our online store.
As we continue to offer our customers new and different types of content and services, we may revise this privacy policy to reflect the changes that we have made to our information collection, use or disclosure practices. We will notify you that we have revised our privacy policy by placing a notice on our Website. Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going forward basis.
As an added safeguard, “we do not store credit card details nor do we share customer details with any 3rd parties”
MOHLONDON.COM is designed to accept orders from web browsers that allow communication through Secure Socket Layer (SSL) technology, such as Mozilla Firefox 3.0+, Microsoft Internet Explorer 6.0+, and Apple Safari 3.0+.
While we implement the above security measures on this site, you should be aware that 100% security is not always possible.
If you have any questions, comments or concerns regarding our privacy practices or our legal compliance with the UK Data Protection Act,
Please e-mail us at: info@mohlondon.com