Create an account to enjoy a personalised shopping experience and faster online checkout.
Many of our settings can be easily modified to accommodate a different center stone shape than what is offered online. Please contact us to discuss all of your modification options.
Many of our pieces are made to order, which makes us able to customize our standard items to fit your personal preferences. For example, we can modify the center gem shape, the finish, the precious metal, and the gems that we set. Contact us to discuss now!
MOH specializes in full custom design, and can create whatever Jewellery piece you desire. For more details, please visit our page on Custom Designed Jewellery or contact us.
Most designs take between 2-5 days to complete. Once you have approved the final design, we will create and deliver your custom-designed ring approximately within 15-20 working days however more elaborate pieces takes 5-6 weeks. The exact time frame will be confirmed with you once we know more about your requirements and the complexity of your design. To start design your custom engagement rings please contact us.
YES! We are happy to extend a formal hold for you, for a limited time. Please contact us for more information.
Yes, we can send you additional photos of the item you are interested in, just ask a member of our team.
The first ring sizing is free of charge within 30 days of purchase, after which there is a flat fee of £50.
We preside over every stage of a product's journey and are dedicated to seeking out the very best.
3 reasons why we are the best for offering superb value
The only way we can offer such superb value is because:
Yes! We offer an engraving service and the charge for this is £50 per ring. If you'd like your ring engraved, there is an option for this within the product details where you will also select the ring size. You can type the engraving you'd like, and £50 will be added to the price of your ring.
Important Things about Engraving
There are a number of very important things you should note about engraving:
Yes! We can find almost anything you require with our worldwide network of suppliers and access to tens of thousands of diamonds and gemstones.
Yes! If you have inherited, purchased or received your diamonds or gemstones elsewhere, we can still create your custom ring.
MOH Policy details for any diamonds you provide us are as follows:
Of course! Our “Bespoke” feature allows you to work with a MOH consultant to design your dream ring from scratch.
Yes, reach out to us via email, care@mohlondon.com and include a picture of the stone and the style you have in mind.
Yes, we can make custom men rings. Email us at, care@mohlondon.com for further assistance.
The official MOH WhatsApp account for
Client Services and personalised advice
Credit card, debit card, PayPal or Financing
Insured and secure delivery or click and collect
Complimentary returns
Complimentary and Eco-friendly packaging
Accepted payment methods:
Klarna is available for purchases up to £4000 with pay now, up to £2500 when paying in instalments and up to £2500 when paying after 30 days.
Bank Transfers: Bank Transfers are also accepted. This method of payment safeguards both parties of the transaction and is a very convenient method for high-value transactions. In order to pay by Bank Transfer, please contact our Customer Care . Please note that processing purchases by Bank Transfer can take up to 6 business days.
Also note that additional validation may be required. Orders must be placed with a valid billing and shipping address*. Your billing address must correspond to the address of your credit card, or we will not be able to process your order. All transactions are secured. Our website is provided with an SSL encryption system to protect personal and payment data. We do not keep any credit card information.
Telephonic Payments: We also undertake telephone orders for customers who want additional guidance and advice throughout their purchasing experience. To use this method, please contact our Customer Care for more details during our opening hours - Mon-Fri (9.30am to 5.30pm).
The delivery date may vary depending on the actual availability of the products and it is subject to the acceptance of the order. Pre-order and Made-to-Order items will ship on the estimated date noted on the product description page. These items will be delivered via Special signed for delivery once they become available.
We provide complimentary shipping worldwide, ensuring that you won't incur any charges regardless of your location. Your item will be sent with utmost care and protection through our trusted (name of shipping service) delivery service, right to your doorstep. We prioritize the safety of your order by providing comprehensive insurance coverage, eliminating any concerns related to delivery. For valuable items exceeding $30,000, we rely on specialized shipping services such as Malca-Amit or Brinks to ensure top-notch security.
Additional information is available during the checkout process or on the FAQs Section.
We are pleased to offer complimentary returns & exchanges within 30 days of reception/collection of your item
Requesting a return:
Return conditions:
You can return any item within 30 days from the receipt of the order, activating online your Return request and using the pre-paid shipping label included in the package.
Experience the essence of our signature "Green" packaging, inspired by the harmonious balance between nature and innovation. The serene "green" colour is a true embodiment of our commitment to sustainability and environmental consciousness. Crafted from sustainable and eco-friendly materials, our boxes not only contribute to a greener environment but also offer practicality during transportation. Each element of our green packaging has been carefully crafted to reflect our dedication to preserving the planet and embracing eco-friendly practices.
By opting for this distinct colour, we aim to evoke a sense of harmony and connection with the natural world, inviting our customers to join us on our sustainable journey. With our green packaging, we strive to make a positive impact while delivering an exceptional and environmentally responsible product experience.