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We utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details.
This means information passed between your computer and our website cannot be read in the event someone else intercepts it.
This technology includes the following features:
Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure
Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server
Integrity - this checks the data being transferred to ensure it has not been altered.
We offer a 30-day money-back guarantee for refund/exchange on all items. For more information please see our Returns page. It is vital that if you do decide to return your chosen item, you must follow the instructions detailed in our Returns Policy.
Yes please contact our customer care team to discuss further. Our Customer Care Team is available through email and live chat, and responds to every customer inquiry within one business day! You can also schedule a virtual appointment with one of our consultant to learn more about our products. Please learn more about their availability here.
Our Customer Experience Team is available through email and live chat 7 days a week, from 9am to 5pm, and will respond to every customer inquiry within one business day!
Credit card, debit card, PayPal or Financing
Insured and secure delivery or click and collect
Complimentary returns
Complimentary and Eco-friendly packaging
Accepted payment methods:
Klarna is available for purchases up to £4000 with pay now, up to £2500 when paying in instalments and up to £2500 when paying after 30 days.
Bank Transfers: Bank Transfers are also accepted. This method of payment safeguards both parties of the transaction and is a very convenient method for high-value transactions. In order to pay by Bank Transfer, please contact our Customer Care . Please note that processing purchases by Bank Transfer can take up to 6 business days.
Also note that additional validation may be required. Orders must be placed with a valid billing and shipping address*. Your billing address must correspond to the address of your credit card, or we will not be able to process your order. All transactions are secured. Our website is provided with an SSL encryption system to protect personal and payment data. We do not keep any credit card information.
Telephonic Payments: We also undertake telephone orders for customers who want additional guidance and advice throughout their purchasing experience. To use this method, please contact our Customer Care for more details during our opening hours - Mon-Fri (9.30am to 5.30pm).
