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Contact our Customer Care team for repair or service.
Our experts will assess your piece and the work required, sending you a summary via email, including any applicable charges that require your approval.
For updates on the status of a repair, please contact our Customer Care team.
Our experts will assess your piece and the work required, sending you a summary via email, including any applicable charges that require your approval.
Following this, the work will typically be completed in 2 weeks before contacting you for any necessary payment and/or returning your serviced item to you.
Our experts are able to replace your MOH diamond. For additional information on prices and time frames please contact our Customer Care team.
We are able to alter the length of the majority of our necklaces/bracelets; to know if your selected style can be resized and learn about timing and pricing, please contact our Customer Care team.
Yes! For earring backs replacement/purchase please contact our Customer Care team.
It is possible to replace a lost earring or cufflink. For more information about this service, please contact our Customer Care team
Credit card, debit card, PayPal or Financing
Insured and secure delivery or click and collect
Complimentary returns
Complimentary and Eco-friendly packaging
Accepted payment methods:
Klarna is available for purchases up to £4000 with pay now, up to £2500 when paying in instalments and up to £2500 when paying after 30 days.
Bank Transfers: Bank Transfers are also accepted. This method of payment safeguards both parties of the transaction and is a very convenient method for high-value transactions. In order to pay by Bank Transfer, please contact our Customer Care . Please note that processing purchases by Bank Transfer can take up to 6 business days.
Also note that additional validation may be required. Orders must be placed with a valid billing and shipping address*. Your billing address must correspond to the address of your credit card, or we will not be able to process your order. All transactions are secured. Our website is provided with an SSL encryption system to protect personal and payment data. We do not keep any credit card information.
Telephonic Payments: We also undertake telephone orders for customers who want additional guidance and advice throughout their purchasing experience. To use this method, please contact our Customer Care for more details during our opening hours - Mon-Fri (9.30am to 5.30pm).
