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To schedule a Moh diamond ring consultation you can either contact Customer Care or submit a request via our appointment form.
We make purchases from the most credible suppliers in the diamond industry to promote the use of “ethically sourced” diamonds. These suppliers follow to the standards which are set by the Kimberley Process for supply of ethically sourced diamonds across the world. The Kimberley process is an acknowledged method which monitors the supply of the stones right from the diamond mines to the market. It is of crucial importance that the ethical, conflict-free provenance of our jewels is diligently maintained.
We are happy to offer our customers the option to purchase a range of MOH designs. Our team of dedicated Diamond Experts are on hand to guide and assist you, answering any questions you may have. To speak to a Diamond Expert, please contact here.
The majority of our diamonds over 0.50 carats are accompanied with a GIA certificate and other important gemstones with certificates from leading independent authorities within the industry.
Issued by the Gemological Institute of America (GIA), an independent laboratory and the world's foremost authority on diamonds, a GIA certificate is a record of the quality and properties of a stone. They are issued after a diamond inspection and graded. If the diamond you have chosen has a GIA certificate, we will email the e-copy to you upon purchase.
You can explore our in-depth explanation of the 4Cs here.
Colors of diamonds range from D (Colorless) to Z (Colored). The diamond colour evaluation of most gem-quality diamonds is based on the absence of colour. A chemically pure and structurally perfect diamond has no hue, like a drop of pure water, and consequently, a higher value. GIA’s D-to-Z diamond colour-grading system measures the degree of colourlessness by comparing a stone under controlled lighting and precise viewing conditions to masterstones of established colour value.
Clarity refers to the presence of impurities on and within the stone. Inclusions are very slight imperfections in the diamond's interior that are nearly invisible to the naked eye and typically require 10x magnification to view.
Carat is the standardized measure of a diamond’s weight. It is to be noted that any two diamonds with the same carat weight cannot be assumed to have the same size as well. Carat is a unit of weight, not size, so measurements can vary.
Finally, cut refers to how the stone was polished to reflect the most light and brilliance - aka, the diamond's sparkle. Diamond cuts are scaled from lowest to the highest quality determined by the dimension of light reflection from the stone which is basically the stone’s sparkle.
The 4Cs — colour, clarity, cut and carat weight — are the globally accepted standards for assessing the quality of a diamond.
A diamond's quality depends on a combination of all the four "Cs." However, the most critical of these is cut. More than any other factor, cut determines the brilliance, fire and overall beauty of your diamond.
To learn more about the 4 Cs, visit our Diamond Basics.
Sure. There are 360 videos available for most of the listed diamonds. You will also review the technical specs of the selected diamond like Table, Depth and Girdle (%) etc.
The length-to-width ratio is calculated by dividing the length of the diamond by its width. This conveys how relatively square or rectangular a fancy-shaped diamond appears when viewed from the top.
We receive new diamonds weekly! If you're unable to find a diamond that closely matches your preferences, please reach out to our customer care and our Customer Experience Team will make note of your preferences for you.
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Accepted payment methods:
Klarna is available for purchases up to £4000 with pay now, up to £2500 when paying in instalments and up to £2500 when paying after 30 days.
Bank Transfers: Bank Transfers are also accepted. This method of payment safeguards both parties of the transaction and is a very convenient method for high-value transactions. In order to pay by Bank Transfer, please contact our Customer Care . Please note that processing purchases by Bank Transfer can take up to 6 business days.
Also note that additional validation may be required. Orders must be placed with a valid billing and shipping address*. Your billing address must correspond to the address of your credit card, or we will not be able to process your order. All transactions are secured. Our website is provided with an SSL encryption system to protect personal and payment data. We do not keep any credit card information.
Telephonic Payments: We also undertake telephone orders for customers who want additional guidance and advice throughout their purchasing experience. To use this method, please contact our Customer Care for more details during our opening hours - Mon-Fri (9.30am to 5.30pm).
The delivery date may vary depending on the actual availability of the products and it is subject to the acceptance of the order. Pre-order and Made-to-Order items will ship on the estimated date noted on the product description page. These items will be delivered via Special signed for delivery once they become available.
We provide complimentary shipping worldwide, ensuring that you won't incur any charges regardless of your location. Your item will be sent with utmost care and protection through our trusted (name of shipping service) delivery service, right to your doorstep. We prioritize the safety of your order by providing comprehensive insurance coverage, eliminating any concerns related to delivery. For valuable items exceeding $30,000, we rely on specialized shipping services such as Malca-Amit or Brinks to ensure top-notch security.
Additional information is available during the checkout process or on the FAQs Section.
We are pleased to offer complimentary returns & exchanges within 30 days of reception/collection of your item
Requesting a return:
Return conditions:
You can return any item within 30 days from the receipt of the order, activating online your Return request and using the pre-paid shipping label included in the package.
Experience the essence of our signature "Green" packaging, inspired by the harmonious balance between nature and innovation. The serene "green" colour is a true embodiment of our commitment to sustainability and environmental consciousness. Crafted from sustainable and eco-friendly materials, our boxes not only contribute to a greener environment but also offer practicality during transportation. Each element of our green packaging has been carefully crafted to reflect our dedication to preserving the planet and embracing eco-friendly practices.
By opting for this distinct colour, we aim to evoke a sense of harmony and connection with the natural world, inviting our customers to join us on our sustainable journey. With our green packaging, we strive to make a positive impact while delivering an exceptional and environmentally responsible product experience.